Unbiased: hotel reviews are written by guests who have actually stayed at the hotel (unlike other online hotel reviews which can be written by anyone)
Up-to-date: hotel reviews appear on the site within approximately 1 week of a guests' stay (unlike annual written guides which can soon become out of date)
Relevant: the profile of the guest or party is displayed, eg. a leisure traveller or a family
!!! PLEASE COME BACK TO OUR WEBSITE IF YOU WISH TO PROCEED WITH THE BOOKING AFTER READING THE REVIEWS..
Do the Reviews Get Edited or Changed? We don't edit, alter or adjust the hotel reviews so you can be sure of unbiased opinions.
In fact, we value them as a great management tool to improve the areas that we need to, or as a self-motivator.
How Can You Add A Review? Unlike other sites that offer hotel reviews, our process is by invitation and only once you have stayed at the hotel.
If you book through our Website or Active Hotels Websites you will be invited by email to comment on your stay - we send questionnaires to every single departing guest.
This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed with us.