Commonly asked questions and answers continued...

BOOKINGS
Do I have to pay in full at the time of making the booking?
Yes, full payment is required at the time of making the booking.

What if I arrive late at the hotel, say at midnight?
We provide 24 hour reception and you will still be able to check in.

If I only require a few days parking at the hotel, do I still need to book an 8 day package?
The minimum parking package is 8 days - you can of course park for less but you will be charged for 8.

Do you provide parking without hotel stay?
No, our parking is only reserved for guests who stay at the hotel.

Can I request a cot for the room?
Yes, we can provide a cot for you for an additional £5 charge.

Can I amend my booking?
Yes, simply ring us and let us know what the amendments are. Can I request a smoking room? Unfortunately not; in order to comply with British legislation, all our rooms and public areas are strictly non smoking.

How do I request an early check in?
Simply phone us with the time and date of arrival. I have not yet received my confirmation. If you have not received your confirmation, give us a call or drop us an email and we will check that the details you originally gave us are correct in order to resend the confirmation.

Where can I find directions to your hotel on the website?
Directions to the hotel will be included on your confirmation, or see the location link.

Do you offer breakfast?
We can provide a continental breakfast or a cooked breakfast upon request. Continental breakfasts cost £6.50 and cooked breakfasts cost £9.50. Breakfast starts at 06:00 until 09:00.

ROOM FACILITIES
Do you have tea and coffee in the rooms?
Yes we have tea and coffee making facilities.

WIRELESS
Do you have wireless at all?
As long as your laptop is compatible, we are able to provide wireless in the public areas. We also have internet facilities that you are able to hire.

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